Shandong Cunyuan Trading Co., Ltd. Privacy Policy

1. Information We Collect

When you interact with our Facebook Page (e.g., by liking, commenting, sharing, sending messages, participating in events) or Facebook apps, we may access and process the following types of information through Facebook tools (such as Facebook Insights):

Public Profile Information: Information you have made public on Facebook, such as your name and profile picture.

Information You Provide: Any information you actively provide to us through comments, private messages, forms, polls, or surveys.

Interaction Data (Insights): Aggregated and anonymized data provided by Facebook to help us understand the demographics and interactions of our Page audience. This data may include:

Demographic information (e.g., approximate location, age range, gender).

User interactions with our posts (e.g., number of views, engagement rate).

Time and trends of visits to our Page.

Please note: This Insights data is aggregated and cannot be used to identify specific individuals.

2. How We Use Your Information

We use the information we collect for the following purposes:

Communicating with you: Responding to your comments, questions, and messages.

Improve Content: Analyze interaction data to create more relevant and engaging content.

Customer Service: Provide you with support and services.

Marketing and Promotion: With your consent, send you updates about our products, services, and promotions (primarily through creating custom audiences in the Facebook Ads Manager, but we ensure compliance with Facebook's advertising policies).

Event Management: Manage contests, sweepstakes, or other events in which you participate.

3. Information Sharing and Disclosure

We do not sell your personal information.

We only share your information in the following circumstances:

Service Providers: Third-party service providers we work with (such as social media management tools and analytics companies) may need access to information to provide services on our behalf, but they must adhere to strict data protection agreements.

Legal Requirements: If we are compelled to disclose information by law, regulation, legal process, or governmental request.

Protecting Rights and Safety: Where necessary to investigate potential fraud or to protect the rights, property, and safety of us or others.

4. Our Legal Basis (Under GDPR)

For our users located in the European Economic Area (EEA), our legal bases for processing your information include:

Your consent: For example, when you explicitly consent to receive marketing communications.

Legitimate Interests: For operating and improving our website, performing data analytics, and preventing fraud, to the extent these interests are not overridden by your data protection rights.

Performance of a Contract: To perform a contract with you or to take steps at your request prior to entering into a contract.

5. Your Data Protection Rights

Depending on the laws of your region, you may have the following rights:

Right of Access: Request a copy of the personal information we hold about you.

Right of Correction: Request that any information we believe to be inaccurate be corrected, or that information we believe to be incomplete be supplemented.

Right of Erasure: Request that we delete your personal information under certain circumstances.

Right to Restriction of Processing: Request that we suspend the processing of your personal information under certain circumstances.

Right to Data Portability: Request that your stored information be transferred to another party in a structured, commonly used, and machine-readable format.

Right to Object: Object to processing of your information based on our legitimate interests.

To exercise these rights, please contact us using the contact information below. Please note that because we access data through Facebook tools, you may also need to manage your information directly through Facebook's privacy settings.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Statement or as required by law. For example, Insights data is retained in accordance with Facebook's retention policy, and direct messages are retained for a reasonable period after the conversation is completed.

7. Children's Privacy

Our pages/apps are not directed to children under the age of 13 (or the higher age in your country). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with information, please contact us and we will endeavor to delete that information.

8. Notification of Changes

We may update this Privacy Statement from time to time. Any changes will be posted on this page with a new "Last Updated" date. We encourage you to periodically review this Statement to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Statement, or wish to exercise your data rights, please contact us as follows:

Email: ram@tv-rack.com

Send a private message via Facebook: https://www.facebook.com/profile.php?id=61552205853916


Postal Address: No. 157 Shan da road, Lixia District, Jinan City, Shandong province